Daniel Pilkington: Your Go-To Expert for Exceptional Client Support

Showcasing Skills and Experience in Customer-Focused Solutions

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My Projects

Showcasing my work and achievements in various fields.

A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
Client Support

Expertise in resolving customer issues with efficiency.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
Technical Skills

Troubleshooting internet and Wi-Fi problems effectively.

A computer screen displaying a graphical interface with technical information, possibly related to manufacturing or machinery operation. The interface includes a diagram of an industrial machine, text in Cyrillic script, and various numerical data.
A computer screen displaying a graphical interface with technical information, possibly related to manufacturing or machinery operation. The interface includes a diagram of an industrial machine, text in Cyrillic script, and various numerical data.
A person is interacting with a laptop displaying a website on the screen. The site features a video call window with a woman and several graphic elements such as logos and text. The environment appears to be an office setting with a plant visible in the background.
A person is interacting with a laptop displaying a website on the screen. The site features a video call window with a woman and several graphic elements such as logos and text. The environment appears to be an office setting with a plant visible in the background.
Customer Focus

Dedicated to delivering exceptional service and support.

Portfolio Highlights

A collection of projects demonstrating my professional journey.

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Work Experience

With over 5 years in client-facing roles, I excel in technical support and customer service.

Experience

Professional Background Overview

Dedicated to resolving customer issues with efficiency and attention to detail.

Three individuals are working together on a technical project, focused on adjusting a red device with the word 'Tech' partially visible. They appear to be in a workshop or lab environment, with various tools and equipment visible in the background. The person on the left is wearing a hoodie and earphones, while the person in the middle is in an orange hoodie, intently working on the project.
Three individuals are working together on a technical project, focused on adjusting a red device with the word 'Tech' partially visible. They appear to be in a workshop or lab environment, with various tools and equipment visible in the background. The person on the left is wearing a hoodie and earphones, while the person in the middle is in an orange hoodie, intently working on the project.
Customer Support Expertise

Experience. With our intuitive design and user-friendly interface, your website will captivate visitors. 2

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Daniel's portfolio showcases his skills and dedication, making him a standout professional in his field.

David Meltzer

A tech workspace with two computer monitors displaying a variety of applications. The left monitor shows a communication platform, while the right one is filled with a multi-column interface for managing tasks or projects. A keyboard, mouse, headphones, and a laptop are on the desk, along with a smartphone and various stationery items. Dim ambient lighting creates a focused and somewhat secluded atmosphere.
A tech workspace with two computer monitors displaying a variety of applications. The left monitor shows a communication platform, while the right one is filled with a multi-column interface for managing tasks or projects. A keyboard, mouse, headphones, and a laptop are on the desk, along with a smartphone and various stationery items. Dim ambient lighting creates a focused and somewhat secluded atmosphere.

I was impressed by Daniel's ability to resolve issues quickly and provide exceptional customer service.

Brian Freeman

A man wearing a black and white uniform with a logo on the sleeve is sitting at a desk while talking on the phone. He is looking at a computer monitor in an office environment. There are various office supplies on the desk, including a pen holder, a stack of papers on a clipboard, and promotional materials.
A man wearing a black and white uniform with a logo on the sleeve is sitting at a desk while talking on the phone. He is looking at a computer monitor in an office environment. There are various office supplies on the desk, including a pen holder, a stack of papers on a clipboard, and promotional materials.
★★★★★
★★★★★
Portfolio

Showcasing expertise and achievements of Daniel Pilkington.

Contact

Support

danpilkington85@gmail.com

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